Coggin Honda Jacksonville

2021 Honda Pilot Recall

Honda Pilot Recall service at Coggin Honda Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Tire

FREE1 OPEN RECALL

NHTSA campaign 20V725000 · 214 vehicles affected

Defect

American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

Consequence

Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Corrective Action

Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall is expected to begin January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Honda Pilot?
  • NHTSA has identified three recalls for the 2021 Honda Pilot: one involving the Tire component and two involving Electrical System Software.
  • The tire recall concerns certain Continental tires that may lose air or shed tread or a belt.
  • The software recalls concern the rearview camera display and instrument-panel information.
How do I check if my 2021 Honda Pilot has an open recall?
  • You can check your 2021 Honda Pilot VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Honda Jacksonville can check the manufacturer’s open recall records and explain the next step.
How much does a 2021 Honda Pilot recall repair cost?
  • A 2021 Honda Pilot recall repair is free at an authorized Honda dealer when the vehicle has an open recall.
  • Honda specifies the remedy, which may include tire replacement or software reprogramming.
Can an independent shop fix a 2021 Honda Pilot recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Factory-trained Honda technicians use manufacturer diagnostic tools and the required repair procedures.
Does an open recall affect the trade-in value of the 2021 Honda Pilot?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
  • A free VIN check can clarify whether a recall remedy remains open before you discuss your vehicle.

Recall Service & Dealership Highlights