Coggin Honda Jacksonville

2020 Honda Pilot Recall

Honda Pilot Recall service at Coggin Honda Jacksonville in Jacksonville, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Tire

FREE1 OPEN RECALL

NHTSA campaign 21V165000 · 1,093 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Consequence

Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Corrective Action

Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall is expected to begin April 19, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Tire1

FREE1 OPEN RECALL

NHTSA campaign 21V165000 · 1,093 vehicles affected

Defect

Consequence

Corrective Action

Backup Camera1

FREE1 OPEN RECALL

NHTSA campaign 20V440000 · 499,344 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.

Consequence

A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Corrective Action

Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall is expected to begin September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Electrical System Software1

FREE1 OPEN RECALL

NHTSA campaign 20V439000 · 607,786 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S

Consequence

Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. This recall is expected to begin September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Load Carrying Capacity Label1

FREE1 OPEN RECALL

NHTSA campaign 20V067000 · 10,050 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Consequence

If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 19V784000 · 10 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, Occupant Crash Protection" and 219

Consequence

In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

Corrective Action

Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Honda Pilot?

NHTSA has issued five recalls for the 2020 Honda Pilot involving the Tire, Backup Camera, Electrical System Software, Load Carrying Capacity Label, and Structure components.
The remedies include tire inspection and replacement, software updates, module reprogramming, label replacement, and structural inspection or further action when required.

How do I check if my 2020 Honda Pilot has an open recall?

You can check the VIN for an open recall at NHTSA.gov or receive a free VIN check at the Coggin Honda Jacksonville service department.
Call 904-747-8668 or schedule an appointment for help confirming your vehicle's status.

How much does a 2020 Honda Pilot recall repair cost?

A 2020 Honda Pilot recall repair costs nothing when completed by an authorized franchise dealer under the manufacturer's recall remedy.
Bring the vehicle to Coggin Honda Jacksonville so the VIN and required repair can be confirmed.

Can an independent shop fix a 2020 Honda Pilot recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use Honda procedures and equipment to complete the applicable recall work.

Does an open recall affect the trade-in value of the 2020 Honda Pilot?

Buyers and dealers check recall status, so an open recall can affect a trade-in discussion until the remedy is completed.
Use our trade-in page to begin the value conversation, and arrange the free recall repair separately.

Recall Service & Dealership Highlights

Protective Recall Repairs

NHTSA recall information identifies risks involving overcured Continental tires that may lose air or shed tread, software that can hide speed, oil-pressure, or gear information, and software that can delay the rearview camera. A missing load-rating label could contribute to overloading, while incomplete front-frame welds could reduce protection in a crash. Waiting can leave a known safety concern unresolved, especially when a tire, camera, instrument display, or vehicle structure is involved. Coggin Honda Jacksonville can check the VIN and complete the applicable Honda remedy at no charge. If you are unsure whether prior work was completed, schedule service rather than guessing.

Factory-Authorized Expertise

Coggin Honda Jacksonville serves drivers throughout Jacksonville, FL, and nearby communities with factory-trained technicians who understand Honda recall procedures. Our team uses manufacturer diagnostic tools and OEM parts when the remedy calls for inspection, replacement, software updating, reprogramming, labeling, or further structural action. Recall work is performed at no charge when covered by the manufacturer campaign, giving you a clear path to address safety concerns without delaying over repair-cost questions. Visit us at 11003 Atlantic Blvd. or call 904-747-8668. When your vehicle needs additional maintenance, our service specials can help with eligible service needs.

Start With a Free VIN Check

Begin by locating your 17-character VIN and contacting Coggin Honda Jacksonville. We can check whether an applicable recall remains open, explain the remedy, and help you bring the vehicle in for the required work. Schedule an appointment even if you are unsure whether the repair was completed previously; the VIN check is free and can clarify the next step. Bring any manufacturer notice if you received one, but do not wait for paperwork before asking questions. Our Jacksonville service team is ready to make the process straightforward, reassuring, and convenient.