Coggin Honda Jacksonville

2018 Honda Clarity Recall

Honda Clarity Recall service at Coggin Honda Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 18V921000 · 1,082 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.

Consequence

A loss of power can increase the risk of a crash.

Corrective Action

Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Honda Clarity?

NHTSA has issued two recalls for the 2018 Honda Clarity involving the Software and Water Pump components.
The Software recall concerns an incomplete prior remedy that could allow the FC-ECU to misinterpret a voltage drop and cause partial or complete loss of power.
The Water Pump recall concerns corrosion that may cause the pump to fail and the vehicle to stall.

How do I check if my 2018 Honda Clarity has an open recall?

You can check your 2018 Honda Clarity by VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Honda Jacksonville can verify recall status and explain whether a manufacturer remedy is needed.
If you are uncertain whether an earlier repair was completed, schedule an appointment for a VIN review.

How much does a 2018 Honda Clarity recall repair cost?

A 2018 Honda Clarity recall repair costs nothing when the manufacturer remedy is performed by an authorized dealer.
Honda’s remedies for these recalls include an FC-ECU software update or water pump replacement at no charge to the owner.
Ask our team about current service specials for other maintenance needs.

Can an independent shop fix a 2018 Honda Clarity recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Honda Clarity at no charge.
Authorized Honda service provides access to the manufacturer’s repair procedures, diagnostic equipment, and recall remedy.
Coggin Honda Jacksonville is ready to help with the recall process.

Does an open recall affect the trade-in value of the 2018 Honda Clarity?

Buyers and dealers check recall status, so completing an open remedy can help provide a clearer trade-in evaluation; visit our trade-in page.
A completed manufacturer remedy gives the next owner important safety information about the vehicle.
Our team can help you understand recall status before you discuss your vehicle’s trade.

Recall Service & Dealership Highlights

Protect Against Recall Risks

NHTSA identifies two recalls for certain 2018 Honda Clarity Fuel Cell vehicles. The Software recall involves a potentially incomplete earlier repair that could let the FC-ECU misinterpret a small cell voltage drop, leading to partial or complete loss of power and an increased crash risk. The Water Pump recall involves internal corrosion that may cause the pump to fail and the vehicle to stall, also increasing the risk of a crash. Because these conditions can affect vehicle control or operation, waiting can create unnecessary risk. A prompt VIN check and manufacturer remedy provide a reassuring path forward, with eligible recall work completed free of charge by an authorized Honda dealer.

Honda Expertise in Jacksonville

Coggin Honda Jacksonville brings factory-trained technicians, manufacturer diagnostic tools, and OEM parts to recall service for drivers in Jacksonville, FL, and nearby communities. Our team follows Honda’s repair instructions for the FC-ECU software update and water pump replacement, helping ensure the correct remedy is completed for your vehicle. Manufacturer safety recall remedies are performed at no charge to the owner. We make it straightforward to discuss your concerns, verify your VIN, and arrange the appropriate service. If another repair is needed beyond the recall, ask how you can get service now and pay later through available service financing options.

Simple Steps to Get Started

Start by locating your VIN and contacting Coggin Honda Jacksonville for a recall check. Our service team can review whether an open remedy applies, answer questions, and help you bring the vehicle in for the required work. If you are unsure whether a previous repair was completed, still reach out—the VIN check is free. You can call 904-747-8668 or schedule an appointment online. Arranging service promptly helps address safety concerns without guesswork, and our team will explain what happens next before work begins.