Coggin Honda Jacksonville

2015 Honda Pilot Recall

Honda Pilot Recall service at Coggin Honda Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 19V502000 · 9,555 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant de

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Honda Pilot?
  • NHTSA has issued three recalls for the 2015 Honda Pilot, and each affects the Air Bag component.
  • One recall concerns a passenger frontal air bag inflator that may explode and send sharp metal fragments into the vehicle.
  • Another concerns incorrect installation that may prevent proper passenger air bag deployment.
  • A third concerns a passenger frontal air bag inflator that may explode and cause serious injury or death.
How do I check if my 2015 Honda Pilot has an open recall?
  • You can check your 2015 Honda Pilot's VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Honda Jacksonville can verify open recall status and explain the next step.
  • If you are unsure whether a previous repair was completed, bring the Pilot in for verification.
How much does a 2015 Honda Pilot recall repair cost?
  • A 2015 Honda Pilot recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed free of charge to the owner.
  • Honda specifies the repair, which may include inflator replacement, inspection, or passenger air bag module replacement.
Can an independent shop fix a 2015 Honda Pilot recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Honda technicians use manufacturer diagnostic tools and OEM parts for the specified recall repair.
Does an open recall affect the trade-in value of the 2015 Honda Pilot?
  • Buyers and dealers check recall status, so completing an open recall can help make the trade-in process clearer; visit our trade-in page to get started.
  • Coggin Honda Jacksonville can verify the VIN and explain whether an eligible remedy remains open.

Recall Service & Dealership Highlights