Coggin Honda Jacksonville

2015 Honda Crosstour Recall

Honda Crosstour Recall service at Coggin Honda Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 19V502000 · 9,555 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant de

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 19V502000 · 9,555 vehicles affected

Defect

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Honda Crosstour?

NHTSA has issued three recalls for the 2015 Honda Crosstour, and each affected component is part of the air bag system.
Two recalls involve passenger frontal air bag inflators that may explode and project sharp metal fragments.
One recall involves a side curtain air bag inflator tube that may be incorrectly manufactured and affect air bag inflation.

How do I check if my 2015 Honda Crosstour has an open recall?

You can check your 2015 Honda Crosstour at NHTSA.gov or receive a free VIN check at our service department.
Coggin Honda Jacksonville can verify the vehicle’s recall status and explain the applicable Honda remedy.

How much does a 2015 Honda Crosstour recall repair cost?

A 2015 Honda Crosstour recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
Honda specifies the remedy, which may include replacing a passenger frontal air bag inflator or side curtain air bags.

Can an independent shop fix a 2015 Honda Crosstour recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Honda dealer uses the manufacturer’s repair instructions, diagnostic equipment, and replacement parts for recall work.

Does an open recall affect the trade-in value of the 2015 Honda Crosstour?

Buyers and dealers check recall status, so completing an open recall can make the trade-in process more straightforward; visit our trade-in page to get started.
A free VIN check can identify open recall work before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Protect Occupants

NHTSA recall information identifies three air bag recalls for the 2015 Honda Crosstour. Two involve passenger frontal air bag inflators that may explode, potentially sending sharp metal fragments into the cabin and causing serious injury or death. Another involves a side curtain air bag inflator tube that may be incorrectly manufactured, which could prevent the air bag from inflating properly in a crash and increase occupant injury risk. Waiting to verify an open recall leaves a known safety concern unresolved. A prompt VIN check helps determine whether your vehicle needs Honda’s free manufacturer remedy.

Trusted Honda Expertise

Coggin Honda Jacksonville provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts selected for the specified Honda remedy. If your 2015 Honda Crosstour has an applicable open recall, the repair is completed at no charge to the owner through an authorized Honda dealer. Our team serves Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby Northeast Florida communities from 11003 Atlantic Blvd. in Jacksonville, FL. Choose Coggin Honda Jacksonville for a clear explanation of the recall, careful workmanship, and support from a dedicated Honda service department.

Start With a Free VIN Check

Begin by bringing your 2015 Honda Crosstour to Coggin Honda Jacksonville for a VIN check. Our service team can determine whether an open recall applies, explain the manufacturer remedy, and help arrange the necessary visit. If you are unsure whether a prior owner completed recall work, schedule service anyway because the check is free. Bring the vehicle in, share the VIN, and let our technicians review the recall status. Schedule service online, or contact Coggin Honda Jacksonville at 904-747-8668 for assistance.