Defect
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Coggin Honda Jacksonville
2012 Honda Crosstour Recall
Honda Crosstour Recall service at Coggin Honda Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsAir Bags
FREE4 OPEN RECALLS
NHTSA campaign 12V030000 · Reported Feb 1, 2012 · 347 vehicles affected
Consequence
IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
Corrective Action
HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
NHTSA campaign 19V378000 · Reported May 16, 2019 · 19,086 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Corrective Action
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
NHTSA campaign 19V502000 · Reported Jun 27, 2019 · 9,555 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant d…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
NHTSA campaign 18V661000 · Reported Sep 27, 2018 · 1,357,311 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour,…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Air Bags4
FREE4 OPEN RECALLS
NHTSA campaign 12V030000 · Reported Feb 1, 2012 · 347 vehicles affected
Defect
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Consequence
IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
Corrective Action
HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
NHTSA campaign 19V378000 · Reported May 16, 2019 · 19,086 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Corrective Action
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
NHTSA campaign 19V502000 · Reported Jun 27, 2019 · 9,555 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant d…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
NHTSA campaign 18V661000 · Reported Sep 27, 2018 · 1,357,311 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour,…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2012 Honda Crosstour?
- NHTSA has reported four recalls for the 2012 Honda Crosstour, all involving the Air Bags component.
- The recalls address side-curtain airbag inflator manufacturing, passenger frontal airbag inflator installation, and passenger frontal airbag inflators that may explode and send metal fragments into the cabin.
How do I check if my 2012 Honda Crosstour has an open recall?
- You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
- Contact Coggin Honda Jacksonville at 904-747-8668 or schedule service online.
How much does a 2012 Honda Crosstour recall repair cost?
- A 2012 Honda Crosstour recall repair costs nothing when completed by an authorized Honda dealer under the manufacturer recall remedy.
- Bring the vehicle in so the VIN and applicable repair can be confirmed.
Can an independent shop fix a 2012 Honda Crosstour recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Coggin Honda Jacksonville uses Honda procedures, diagnostic tools, factory-trained technicians, and OEM parts.
Does an open recall affect the trade-in value of the 2012 Honda Crosstour?
- Buyers and dealers check recall status, so an open recall can affect the trade-in conversation.
- Review your options and value your trade-in after checking the VIN.
Recall Service & Dealership Highlights
Address Airbag Risks
NHTSA-reported recalls for the 2012 Honda Crosstour involve Air Bags, including side-curtain inflators that may not meet specifications and passenger frontal inflators that may be installed incorrectly or may explode. A side-curtain airbag that fails to deploy can increase injury risk in a crash. An incorrectly installed passenger airbag may not deploy properly, while an inflator explosion can propel sharp metal fragments toward occupants and cause serious injury or death. Waiting leaves uncertainty about whether the manufacturer remedy has been completed. A free VIN check is a simple, important step toward resolving an open safety recall.
Factory-Authorized Care
Coggin Honda Jacksonville provides authorized Honda recall service for drivers in Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and nearby Northeast Florida communities. Our factory-trained technicians follow Honda's repair instructions with manufacturer diagnostic tools and OEM parts. Depending on the VIN, the remedy may involve inspecting an airbag inflator installation or replacing a side-curtain airbag, passenger frontal airbag module assembly, or passenger frontal airbag inflator. The applicable manufacturer remedy is performed free of charge at an authorized franchise dealer, giving you a reassuring path to address an important safety concern.
Start With a Free VIN Check
Begin by checking your VIN with Coggin Honda Jacksonville. Bring your 2012 Honda Crosstour to our service department at 11003 Atlantic Blvd. in Jacksonville, FL, and our team can determine whether an open recall applies and explain the next step. If you received a notice, are unsure whether previous work was completed, or simply want reassurance, schedule service or schedule an appointment online. The VIN check is free, and any applicable manufacturer recall remedy is completed at no charge. Call 904-747-8668 before your visit with questions.
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