Coggin Honda Jacksonville
Honda CR-V Recall service at Coggin Honda Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V798000 · 27,838 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
NHTSA campaign 19V865000 · 358 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Consequence
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
NHTSA campaign 20V798000 · 27,838 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
NHTSA campaign 19V865000 · 358 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Consequence
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
5 common questions answered
NHTSA identifies two recall concerns associated with certain 2020 Honda CR-V vehicles. The Battery campaign involves a DC-DC converter that may stop the 12-volt battery from recharging, potentially causing a loss of drive power and increasing crash risk. The Rear Subframe campaign involves improperly manufactured bolts that may loosen, allowing the subframe to separate. That could reduce handling or suddenly disable the vehicle, also increasing crash risk. Waiting can leave a safety-related defect unresolved. A prompt VIN check helps determine whether either manufacturer remedy applies to your vehicle, and authorized Honda recall repairs are performed at no charge.
Coggin Honda Jacksonville provides authorized Honda recall service for drivers in Jacksonville, FL, and nearby Atlantic Beach, Neptune Beach, Jacksonville Beach, and Northeast Florida communities. Factory-trained technicians use manufacturer diagnostic tools, Honda repair procedures, and OEM parts when the campaign calls for parts replacement. The remedy is guided by Honda’s instructions, whether your vehicle needs a power converter unit software update or rear subframe bolt inspection, retorquing, or replacement. The recall remedy is free when the campaign applies, giving you a reassuring place to address a safety concern correctly and efficiently.
Start with a VIN check at NHTSA.gov or contact Coggin Honda Jacksonville for a free review. Bring your 2020 Honda CR-V to our service department if an open campaign appears, or schedule an appointment even if you are unsure whether a prior repair was completed. Our team can explain the applicable recall and arrange the manufacturer remedy. Use our online tools to schedule an appointment at a convenient time. A quick check can replace uncertainty with a clear plan and help ensure important safety work is addressed without a repair charge.
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