Coggin Honda Jacksonville

2020 Honda Accord Hybrid Recall

Honda Accord Hybrid Recall service at Coggin Honda Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

NHTSA campaign 20V798000 · 27,838 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Honda Accord Hybrid?
  • NHTSA has issued two recalls for the 2020 Honda Accord Hybrid: one affecting the Battery and one affecting the Body Control Module.
  • The Battery recall concerns a DC-DC converter software issue that may stop 12-volt battery charging and cause loss of drive power.
  • The Body Control Module recall concerns software communication disruptions that may affect wipers, the defroster, rearview camera, exterior lights, audible warnings, and power windows.
How do I check if my 2020 Honda Accord Hybrid has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at the Coggin Honda Jacksonville service department.
  • Our team can confirm whether an open recall remains and explain the manufacturer’s remedy.
How much does a 2020 Honda Accord Hybrid recall repair cost?
  • A 2020 Honda Accord Hybrid recall repair is free at an authorized Honda dealer.
  • The Battery remedy includes a PCU software update, while the Body Control Module remedy includes a BCM software update.
Can an independent shop fix a 2020 Honda Accord Hybrid recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Factory-trained Honda technicians use manufacturer diagnostic tools and follow the specified recall repair procedure.
Does an open recall affect the trade-in value of the 2020 Honda Accord Hybrid?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights