Coggin Honda Jacksonville

2018 Honda Accord Hybrid Recall

Honda Accord Hybrid Recall service at Coggin Honda Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Exterior Lighting

FREE1 OPEN RECALL

NHTSA campaign 20V771000 · 737,233 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with t

Consequence

Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin January 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Honda Accord Hybrid?

NHTSA has issued one recall for the 2018 Honda Accord Hybrid, involving the Exterior Lighting component and a Body Control Module software error.
The error may disrupt communication with systems including the windshield wipers, defroster, rearview camera, exterior lights, stopped-vehicle warning, and power windows.

How do I check if my 2018 Honda Accord Hybrid has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Honda Jacksonville can verify recall status and explain the next step for an open manufacturer campaign.

How much does a 2018 Honda Accord Hybrid recall repair cost?

A 2018 Honda Accord Hybrid recall repair costs nothing when completed by an authorized dealer because the manufacturer remedy is free to the owner.
For this recall, Honda dealers update the Body Control Module software at no charge.

Can an independent shop fix a 2018 Honda Accord Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Honda technicians use the appropriate manufacturer procedures and diagnostic equipment for the recall repair.

Does an open recall affect the trade-in value of the 2018 Honda Accord Hybrid?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall remedy can help provide clearer information during a vehicle evaluation.

Recall Service & Dealership Highlights

Protect Essential Systems

NHTSA’s recall involves the Exterior Lighting component and a software error that may interrupt communication between the Body Control Module and other systems. The resulting malfunction can affect exterior lights, windshield wipers, the defroster, rearview camera, stopped-vehicle warning, and power windows. Inoperative wipers, defroster, rearview camera, or exterior lighting may increase the risk of a crash. Waiting can leave a safety-related issue unresolved, especially when weather or traffic demands clear visibility and reliable warnings. If you received a notice or are uncertain whether the repair was completed, check the VIN and schedule an appointment promptly.

Trusted Honda Service

Coggin Honda Jacksonville provides recall assistance for drivers in Jacksonville, FL, and nearby communities. Our factory-trained technicians follow Honda procedures and use manufacturer diagnostic tools to identify the campaign and verify the repair. When the recall applies, the manufacturer remedy is completed free of charge to the owner. The recalled Body Control Module software update is designed to address the communication issue identified by Honda. With OEM parts and Honda-focused expertise available at 11003 Atlantic Blvd., Coggin Honda Jacksonville gives you a reassuring place to handle an important safety repair correctly and efficiently.

Simple Steps Forward

Start by locating your VIN and requesting a recall check through our service department. Bring your 2018 Honda Accord Hybrid to Coggin Honda Jacksonville so our team can confirm the vehicle’s status and perform any eligible remedy. If you are unsure whether the recall was previously completed, schedule service anyway—the VIN check is free. A manufacturer notice, a safety concern, or an unresolved question is reason enough to contact us. Our team can explain the process, arrange the appropriate visit, and help you move forward with confidence.