Coggin Honda Jacksonville
Honda Odyssey Recall service at Coggin Honda Jacksonville in Jacksonville, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 17V725000 · 806,936 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
Consequence
If the seat tips forward during braking, it can increase the risk of injury.
Corrective Action
The remedy for this recall is still under development. Honda will notify owners of the safety risk in an interim notification and provide detailed instructions for installing/positioning the second row outer seats and confirming that they are securely latched. Once a final remedy is determined and the necessary parts are available, Honda will send a second letter to the owners to have them visit a dealer to have the condition remedied, free of charge. The interim notification is expected to begin December 18, 2017. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
NHTSA campaign 17V725000 · 806,936 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
Consequence
If the seat tips forward during braking, it can increase the risk of injury.
Corrective Action
The remedy for this recall is still under development. Honda will notify owners of the safety risk in an interim notification and provide detailed instructions for installing/positioning the second row outer seats and confirming that they are securely latched. Once a final remedy is determined and the necessary parts are available, Honda will send a second letter to the owners to have them visit a dealer to have the condition remedied, free of charge. The interim notification is expected to begin December 18, 2017. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
5 common questions answered
The NHTSA-reported seat recall concerns the second-row outboard seats in certain 2011–2017 Honda Odyssey vehicles. If a seat is attached between its two proper lateral positions, it may fail to latch securely to the floor striker. During braking, that seat could tip forward unexpectedly, increasing the risk of injury. Waiting to confirm your VIN or seat position can leave passengers exposed to a safety concern that Honda has identified. If you received a notice, are uncertain whether previous work was completed, or simply want reassurance, contact Coggin Honda Jacksonville. Our team can explain the recall status and the manufacturer’s instructions clearly.
Coggin Honda Jacksonville provides recall assistance for drivers throughout Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, and surrounding Northeast Florida communities. Our factory-trained technicians use manufacturer diagnostic tools and Honda procedures to check your VIN and address eligible recall work. When Honda specifies a remedy, the authorized dealer performs it at no charge to the owner, helping you get the right safety solution rather than a generic repair. We use the information and equipment designed for Honda vehicles, and our team can answer questions before you visit. Ask about service financing to get service now and pay later, subject to applicable terms.
Begin by locating your Odyssey’s VIN and contacting Coggin Honda Jacksonville. We can check for an open recall, explain the current Honda instructions, and help determine whether the vehicle should come in. Bring the vehicle to our Jacksonville service department when directed, and schedule an appointment even if you are unsure whether the recall was previously completed. The VIN check is free, and confirming the status is better than guessing. If an authorized Honda remedy applies, our team will guide you through the next step and help you move forward with greater confidence.
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