Coggin Honda Jacksonville

2017 Honda CR-V Recall

Honda CR-V Recall service at Coggin Honda Jacksonville in Jacksonville, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Power Steering

FREE1 OPEN RECALL

NHTSA campaign 18V663000 · 54 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.

Consequence

The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall is expected to begin November 5, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Honda CR-V?
  • NHTSA identifies three recalls for the 2017 Honda CR-V: Power Steering, Fuel System, and Load Carrying Capacity Label.
  • The Power Steering recall concerns a magnet that may become dislodged and cause unintended steering input during a full-lock turn.
  • The Fuel System recall concerns a fuel supply pipe that may disconnect, leak, stall the engine, or increase fire risk.
  • The Load Carrying Capacity Label recall concerns certification-label information that may be wiped away.
How do I check if my 2017 Honda CR-V has an open recall?
  • You can check your 2017 Honda CR-V by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Honda Jacksonville can confirm open recall status and explain the applicable manufacturer remedy.
  • To have the vehicle checked at the dealership, schedule an appointment.
How much does a 2017 Honda CR-V recall repair cost?
  • A 2017 Honda CR-V recall repair is free at an authorized Honda dealer.
  • The manufacturer specifies the remedy, and the authorized dealer performs the applicable repair at no charge to the owner.
Can an independent shop fix a 2017 Honda CR-V recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 Honda CR-V at no charge.
  • Coggin Honda Jacksonville uses factory-trained technicians, Honda diagnostic tools, and OEM parts for applicable recall repairs.
Does an open recall affect the trade-in value of the 2017 Honda CR-V?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2017 Honda CR-V; visit our trade-in page to get started.
  • Completing an eligible recall remedy can help document that the manufacturer's safety repair was addressed.

Recall Service & Dealership Highlights