Coggin Honda Jacksonville

2015 Honda Civic Recall

Honda Civic Recall service at Coggin Honda Jacksonville in Jacksonville, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 15V574000 · 143,676 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Civic vehicles manufactured January 16, 2014, to November 6, 2014 and 2015 Fit vehicles manufactured March 12, 2014, to May 12, 2015. The software settings that control the transmission operation may result in damage to the transmission drive pulley shaft.

Consequence

If the transmission drive pulley shaft is damaged, it may break, and the vehicle may lose acceleration or the front wheels may lock up while driving, increasing the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the software for the transmission, free of charge. The recall is expected to begin October 16, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU2 (Civic) and JU3(Fit).

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Honda Civic?

NHTSA has issued one recall for the 2015 Honda Civic, involving the transmission.
The recall concerns software settings that may damage the transmission drive pulley shaft.

How do I check if my 2015 Honda Civic has an open recall?

You can check your 2015 Honda Civic by VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Honda Jacksonville can verify the manufacturer’s open recall records and explain the next step.

How much does a 2015 Honda Civic recall repair cost?

A 2015 Honda Civic recall repair is free at an authorized dealer when the vehicle is covered by the open recall.
Honda’s specified transmission software update is performed at no charge to the owner.

Can an independent shop fix a 2015 Honda Civic recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Honda dealer has the manufacturer’s repair instructions and diagnostic equipment for the recall.

Does an open recall affect the trade-in value of the 2015 Honda Civic?

Buyers and dealers check recall status, so completing an open recall can help provide greater confidence during a trade-in evaluation.
Visit our trade-in page to learn more about the next steps for your vehicle.

Recall Service & Dealership Highlights

Protect Against Transmission Risk

NHTSA reports that certain 2015 Honda Civic vehicles may have transmission software settings that damage the transmission drive pulley shaft. If the shaft breaks, the Civic may lose acceleration or its front wheels may lock while driving, increasing the risk of a crash. Because these symptoms can create a serious safety concern, waiting to confirm recall status is not worthwhile. A VIN check can determine whether the recall remains open for your vehicle, and Honda’s specified software update addresses the recalled condition at no charge when applicable. If you received a notice or have questions about completed work, contact our service team promptly.

Honda Expertise in Jacksonville

Coggin Honda Jacksonville uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts and procedures to support your Civic’s recall service. Our team can verify the VIN, review the manufacturer’s recall information, and perform the transmission software remedy at no charge when the recall applies. Located in Jacksonville, Florida, we proudly serve drivers from Atlantic Beach, Neptune Beach, Jacksonville Beach, Arlington, and nearby communities. Choosing an authorized Honda dealership helps ensure that the manufacturer’s instructions are followed correctly. Coggin Honda Jacksonville is ready to provide clear answers and reassuring service for your recall needs.

Start With a Free VIN Check

Begin by checking your Civic’s VIN with NHTSA.gov or by contacting our service department. Then bring the vehicle to Coggin Honda Jacksonville so a team member can confirm whether an open transmission recall applies and explain the remedy. If you are unsure whether a previous owner completed the repair, you can still schedule an appointment for a free check. Do not delay because the vehicle seems to be driving normally; recall conditions may not produce an immediate warning. Our team can help you take the appropriate next step with confidence.